Let's get one thing straight. Retail will never die and I'm talking bricks and mortar here. Bricks beats clicks every time in offering the BEST experience. I'll be speaking about this on Friday at AETA and taking participants on a retail safari to see excellence in action. I'll even offer you more details in our next post, but for now consider these 4 E's to Excellence: ENHANCE YOUR IN-STORE EXPERIENCE ENGAGE YOUR CUSTOMER THROUGH EVERY TOUCHPOINT EXCITE YOUR CUSTOMER ENTICE REPEAT VISITS Need help with your in-store experience? Ask us how. www.onomadeinthe191.com [email protected] Written by Anne Cecil, founder of ONO-Made in the 191. Anne has over 30 years professional experience in retail merchandising & management, product design, coaching, public speaking & consulting. Her posts focus on helping retailing maximize profits, floor space & creating impactful merchandising.
2 Comments
3/30/2021 08:16:57 pm
I think that these are all amazing tips for people who are in the retail business, but to be honest, that is all going to end soon. It is only a matter of time before the retail industry goes down. I believe that everything is going towards the rise of E-commerce. To be honest, this is just the best way to shop nowadays. I am not saying this to scare you, I just think that it is better to be aware.
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